At Frebly, all products are custom printed on demand. By placing an order on our website, you agree to the delivery terms mentioned below.
1. Order Processing & Dispatch
- Orders are processed only after successful payment
- Order dispatch time is 2–3 business days
- Once an order is confirmed and sent for printing, it cannot be modified or cancelled
2. Delivery Timeline
- Estimated delivery time is 7–10 business days after dispatch
- Delivery timelines are approximate and not guaranteed
- Delivery time may vary based on:
- Customer location
- Courier partner
- Weather conditions, festivals, strikes, or other unforeseen factors
Delays caused by courier or external factors are not eligible for refund.
3. Address Responsibility
- Customers must provide a complete and correct delivery address
- Frebly is not responsible for delays or non-delivery caused by:
- Incorrect or incomplete address
- Wrong phone number
- Customer unavailable at the time of delivery
Orders returned due to address issues are not refundable. Re-shipping charges will apply.
4. Failed or Refused Deliveries
- If delivery fails due to customer-related reasons, the order may be returned
- Orders refused or not accepted by the customer are not eligible for refund
- Re-delivery (if allowed) will require additional charges
5. Delivery Confirmation
- Once the courier marks the order as delivered, the order is considered completed
- Frebly is not responsible for loss, theft, or damage after delivery
6. Shipping Charges
- Shipping charges (if any) are non-refundable
- Additional delivery or re-shipping charges must be paid by the customer
7. Final Authority
All delivery-related decisions made by Frebly are final and binding.
8. Contact Information
For delivery-related queries:
Email: support@frebly.in
Website: www.frebly.in/contact-us
⚠️ IMPORTANT NOTICE
Dispatch in 2–3 business days. Delivery in 7–10 business days. Timelines are estimated, not guaranteed.